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Loan Advisor (Part Time) | |||||||||||||||||||||||||||||||||
Description: What's Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers. That's Nice, But What's the Job? In short, we are looking for a motivated individual to create long term solutions to help customers maintain the quality of their loan while providing excellent levels of customer service. In long, you will: - Provide excellent customer service to customers who need assistance in meeting their contract obligations due to unexpected financial obligations - Contact or attempt contact with customers who are delinquent - Collect past due payments and negotiate payment plans while maintaining positive relationship with customers - Maintain positive working relationships with the Loan Servicing team - Meet or exceed production goals - Performs other related duties as assigned Training - The training period will be the first 4 weeks of employment. Monday through Friday 8am - 5pm. The Specifics. - High School or GED - 2+ years of experience in collections, customer service, sales or retail industry - Professional and persuasive communication and negotiation skills. - Value and embrace diversity. - Flexible part time schedule, with shifts from 9am - 1pm or 1pm - 5pm, with full Saturdays from 8am - 5pm. - Located on-site in our exciting contact center in Fort Worth, TX. So What About the Perks? Perks matter
Anything Else? Absolutely. DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)! Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment! |