Business Analyst II (Hybrid)

• Collaborates extensively with internal and external stakeholders to determine project scope, requirements, and deliverables, ensuring alignment with business objectives.


• Manages and oversees complex projects across multiple products and programs simultaneously, ensuring timely completion and adherence to contract requirements.


• Translates customer requirements into clear, concise, and actionable requirements for development and product teams, ensuring accurate implementation.


• Conducts comprehensive analysis and verification of requirements for completeness, consistency, and feasibility, ensuring high-quality deliverables.


• Translates requirements into detailed and well-structured epics and user stories, facilitating efficient development and ensuring alignment with project objectives.


• Collaborates closely with software and technical teams to conduct rigorous UAT tests and create comprehensive test scripts, ensuring high-quality deliverables.


• Provides expert guidance, mentorship, and support to junior business analysts and team members, fostering professional growth and ensuring consistent quality standards.


• Collaborates seamlessly with cross-functional software teams to ensure development aligns with requirements, fostering strong teamwork and efficient project execution.


• Effectively communicates enhancements and modifications of business requirements to stakeholders, ensuring transparency and alignment throughout the project lifecycle.


• Proactively researches and reviews existing processes for requirements gathering, identifies areas of improvement, and suggests innovative strategies to enhance efficiency.


• Facilitates interactive and productive project requirement meetings with customers and stakeholders, ensuring effective communication and understanding of project needs.


• Builds and maintains positive relationships with a wide variety of personality types and internal environments, fostering collaboration and effective teamwork.


• Communicates effectively professionally and productively, both verbally and in writing, ensuring clarity and understanding among stakeholders.


• Takes ownership of actions and encourages team members to do the same, promoting accountability and a culture of excellence within the team.


• Embraces change and maintains flexibility and adaptability in a dynamic work environment, ensuring agility and responsiveness to evolving business needs.


• Manages and tracks project requirements using Jira throughout the development lifecycle, ensuring effective project management and streamlined workflows.


• Creates and delivers compelling presentations and reports for stakeholders, effectively conveying complex information clearly and concisely.


• Actively promotes equality and diversity in problem identification and conflict resolution, fostering an inclusive and supportive work environment.


• Assists in researching and analyzing products to meet project requirements.


• Performs other assigned duties as necessary, demonstrating a strong work ethic and a willingness to contribute to the success of the team and organization.

• Bachelor's degree from an accredited College or University in a related field


• 7+ years of related experience; healthcare management experience is preferred


• 5+ years experience using Jira or other similar ticketing systems


• In-depth experience in product development, applications, and user experience design


• United States Citizenship


• Ability to pass a preliminary credit and background check


• Upon hire, federal security clearance will be required