Summary Sheet: Call Center - Customer Service |
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| Advertiser Name | Citizens Bank Minnesota | | Advertiser Type: | Company |
| Classification: | Call Center - Customer Service | | Subclassification: | |
| Country: | United States | | Location: | United States |
| Language: | English - United Kingdom (en-GB) | | Contact Name: | |
| Employment Type: | Permanent | | Workhours: | Full Time |
Position: Loan Processor - Customer Service Representative |
Description:
Hiring - Full Time Position
Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance)
Description for Loan Processor/Customer Service Representative:
Citizens Bank Minnesota is looking for a high performing Loan Processor/Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Watkins branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.
Job Responsibilities for the Loan Processor:
Assist lenders by preparing and processing loan documentation
Ordering and obtaining any necessary supporting documents
Filing recordable documents
Inputting and maintaining loans on the Bank's core software
Maintaining loan files and renewal documentation
Providing customer service to loan customers
Job Responsibilities for the Customer Service Representative:
Processing of daily financial transactions
Promoting products
Providing first call resolution via telephone and electronic correspondences
Seeking optimal solutions for client satisfaction
Benefits of the Loan Processor/Customer Service Representative:
Full Time
Competitive Wage
Comprehensive Benefits package including health, dental, vision, and life insurance
Short- and Long-Term Disability
401k Plan
Paid Time Off
Citizens is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans' status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws.
Requirements for Loan Processor/Customer Service Representative:
High school diploma or equivalent
Computer and mathematical skills
Cash Handling experience beneficial but not required
Customer service experience beneficial but not required
Loan Processing experience beneficial but not required
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