Patient Access Representative - Registration

We're looking for a Patient Access Representative to become a part of our team!

Our Patient Access Clerks are the "face of Cibola General" and often the first person our patients interact with. We're looking for a friendly, customer service-oriented individual who has a high attention to detail and enjoys working with people.

Patient Access Representative perform the following duties:

Check in inpatient and outpatient patients for the scheduled or emergent visits, verify and obtain demographics, insurance information, obtain orders, call for referrals from appropriate payors, collect coinsurance/deductible at time of service, collect payment from self-pay customers at time of service and answer the telephone in the absence of the switchboard operator.

Qualifications Needed:

Education:

High School Diploma/Equivalent Skills

Ability to work on computers

Communication skills

Ability to maintain effective working relationships with staff and physicians

Ability to work independently

Dependable/Reliable

Great customer service

Experience with medical terminology or medical insurance is preferred

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