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Service Advisor


Summary Sheet: Call Center - Customer Service

    
Advertiser NameLUV Car WashAdvertiser Type:Company
Classification:Call Center - Customer ServiceSubclassification:
Country:United StatesLocation:United States
Language:English - United Kingdom (en-GB) Contact Name:
Employment Type:PermanentWorkhours:Not Specified



Position: Service Advisor


Description:
Description:

LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a Service Advisor to our growing team to help us continue our mission to become the best car wash in the industry.







Benefits:



Earn Commission


401K match


Health Benefits/HSA


Vision


Dental


Life insurance


Vacation/Sick Time or PTO


Employee Discount program


Employee Assistance Program


( Some benefits require a 1 year measurement period or age requirement)











Reports to: General Manager



FLSA Status: Non- Exempt







Essential Functions:



  • Present, promote and sell LUV membership passes using knowledge-based retail sales.

  • Establish, develop, and maintain positive business and customer relationships.

  • Achieve agreed upon sales targets and outcomes within schedule.

  • Educate customers on promotions, memberships, and products to create the ideal service experience.

  • Relationship management skills and openness to feedback.


Job holder must demonstrate current competencies applicable to the job position. Every employee is required to remain updated on company policies and affairs through appropriate sources, such as the internal employee website.






Requirements:


Physical Demands:



  • Occasional prolonged periods of walking/standing.

  • Work outside in varying weather conditions.

  • Standing for long periods of time during shift.

  • Having a sense of urgency while maintaining a friendly & courteous attitude.

  • Ability to lift 25 pounds unassisted.







Skills:



  • Highly motivated and target driven with a proven track record in membership sales.

  • Excellent selling, communication, and negotiation skills.










PI-2274





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