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Quality Control Manager | |||||||||||||||||||||||||||||||||
Description: Work directly with the Director of Loan Operations to achieve department productivity and goals Manage and provide guidance, leadership and coaching to staff within the department Assign and direct daily work flow within the department Interview applicants and evaluate staff performance to recommend personnel actions such as hiring, retention, promotion, transfer or termination Make decisions on routine and non-routine issues and challenges regarding volume fluctuations, staffing issues and unexpected processing or systems delays Develop, document and implement procedures and controls to ensure compliance of local, state and federal regulations and laws, bank policies and procedures within the department Provide budget recommendations Prepare monthly reports Manage commercial, consumer, real estate documentation review and booking process Ensure that exception items are tracked and cleared in a timely manner Other duties as assigned Physical Requirements: Must be able to remain in a sitting stationary position for extended periods of time Constantly operate a computer and other office machinery Ability to lift up to 25 pounds FCBI is an equal opportunity employer. Requirements Bachelors Degree or 5+ years bank lending work experience 5+ years management experience required Working knowledge of pre-close and post-close processing of commercial, consumer, and mortgage loans Must be detail oriented, analytical, and organized Good communication and presentation skills Must be able to get along with co-workers and work effectively in a team environment Must successfully pass background investigation and drug screen according to company policy At least 18 years of age Officer Status and level is dependent upon experience. |