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Business Application Specialist | |||||||||||||||||||||||||||||||||
Description: Position Title: Business Applications Specialist Department: Technology Services Reports To: Technology Manager Classification: Exempt Workdays: Monday - Friday Schedule: 8:00 am - 4:30 pm Work Location: In office Join our team and have a successful growing career with Health Care Logistics! We have a casual and fun work environment with the necessary tools and resources to help you build success and growth within the company. Customer satisfaction is at the heart of everything we do! Primary Function: The Business Application Specialist will play a critical role in administering, configuring, supporting, upgrading, and managing the Enterprise Resource Planning (ERP) systems, primarily Prophet 21 and JobBOSS. This position will also contribute to crafting reports, managing integrations, and providing end-user support. The successful candidate will collaborate with various departments, including Sales, Quality, and Purchasing, to ensure ERP systems and related tools meet business needs efficiently and effectively. Responsibilities Administer, configure, and support ERP systems (Prophet 21 and JobBOSS) to meet business requirements. Design and develop reports using tools such as Crystal Reports, Power BI, Phocas, and Grow. Manage and maintain EDI integrations, including Comparatio. Liaise with external vendors, such as the eCommerce vendor American Eagle, to ensure seamless system operations. Administer and maintain database servers using Microsoft SQL Server. Provide end-user support for technical issues, leveraging Jira for ticket management. Collaborate with cross-functional teams to understand system needs and implement solutions. Support system upgrades, troubleshoot technical issues, and maintain system stability. Perform other duties as requested by the Technology Manager. Required Qualifications Four (4) year degree in Technology Services or equivalent. Proven experience administering and managing ERP systems (Prophet 21 and/or JobBOSS experience preferred). Proficiency in creating and managing reports using Crystal Reports, Power BI, Phocas, or similar tools. Strong knowledge of database administration, particularly Microsoft SQL Server. Familiarity with EDI integrations and related technologies. Experience providing end-user support in a ticketing system such as Jira. Ability to work collaboratively with multiple departments and external vendors. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Preferred Skills and Experience Experience with Avalara Tax. Familiarity with GIT (revision control system). Knowledge of Microsoft Windows Server and PowerShell scripting. SQL development experience. Key Competencies Attention to detail and commitment to quality. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong analytical and organizational skills. Self-motivated with the ability to work independently and as part of a team. Knowledge and Understanding Attention to detail and commitment to quality. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong analytical and organizational skills. Self-motivated with the ability to work independently and as part of a team. |